MEMBER SERVICES

Welcome to Apogee Mail Order and Specialty Pharmacy! Our dedicated team is always hard at work getting your prescription filled. If you have any questions or concerns, please do not hesitate to contact us directly. As part of your enrollment, we would like to introduce you to a whole suite of concierge services to ensure you receive the best CARE possible.

Our services include

  • Personalized treatment and care plans
  • Eligibility and benefits investigation
  • Copay assistance programs
  • Customer Care Team 
  • ASPRx patient portal access - easy access to your prescriptions - 24/7
  • Online scheduling
  • Refill reminders through SMS text
  • Tracking capabilities - know exactly when your medications will arrive
  • Patient adherence and compliance programs
  • Comprehensive physical assessments by Pharm D
  • Medication consultation
  • Review of therapy
  • Pharmacist consultation and review of therapy
  • Customized Delivery Solutions 

Through our comprehensive management programs for a variety of chronic conditions and diseases that require specialized care we provide you with direct access to our nationwide Apogee team. Your CARE team plays an active role in helping you achieve great outcomes and maintain good health. Your CARE team includes:

  • Clinical pharmacists and nursing staff that specialize in your unique condition.
  • A pharmacy technician to assist in the coordination of patient care.
  • A billing specialist to assist with prior authorizations and prescription assistance programs.